Trilogy Integrated Resources is a team of public policy advocates and information technologists based in San Rafael, Calif. We are dedicated to
improving the way people can get access to the health care information they need.
Kathy Sterbenc, Vice President
Kathy Sterbenc joined Trilogy as its first employee in April 2001. As Vice President, Kathy has taken part in the fascinating process of developing all
of the Network of Care products. She welcomes all new clients and works with them to develop and launch their Network of Care sites. Kathy draws on
15 years of reporting and editing experience in daily newspapers, magazines and Web sites. Every day, she uses that journalism experience - working
with service providers, civic leaders and consumers to quickly share their vital information with community members - to serve her Network of Care
clients. The opportunity to personally launch Network of Care sites in new communities across the U.S. is one of her favorite parts of her job. Kathy
moved to the San Francisco Bay Area from her native Illinois in 1997. She lives directly over the Hayward Fault in the mighty City of Oakland.
Gina Doxsey, eLearning Developer
Since arriving at Trilogy in November 2003, Gina has filled many positions, including receptionist, executive assistant, office manager, accountant,
content manager and quality assurance team member. She began her current position as eLearning Developer in 2006. As eLearning Developer, Gina works
with clients to develop and launch their Learning Management Systems. She manages all aspects of site development relative to clients' requirements,
as well as course creation/conversion, administrator training and client support. Gina's pre-Trilogy experience spans an eclectic array of jobs, including
software sales, retail sales, bartending, waitressing and working on her university's grounds crew, where she was allowed to operate heavy equipment.
She has also served a variety of businesses over the years in roles of office management and accounting. This diverse background prepared Gina well to
meet the wide-ranging needs of her eLearning clients. Gina graduated with honors from Miami University in Oxford, Ohio, with a degree in Psychology.
Shannon Tamayo, Project Manager
Shannon Tamayo works with clients on special projects to determine their business requirements and formulate a proposal. She then is responsible for
planning, executing and finalizing projects according to timeline and within budget. Shannon moved to Northern California in 2003 from the Central Coast
area and joined Trilogy in 2004. Since joining the Trilogy team, Shannon has been involved in many projects, such as the Call Center application and the
Network of Care for eLearning. Along with Project Management, Shannon also provides training for stakeholder staff, ensuring that staff is comfortable
with and proficient in use of products as well as Web-based presentations for most Trilogy products. Her favorite part of her job is a client's satisfaction
upon seeing the efficient Web application that started as no more than an idea.
Lucas Geis, Senior Programmer
Lucas has been working in interactive media for more than a decade. Getting Web sites to function and display exactly as intended, across various
platforms and Web browsers, is a highly specialized skill, one in which Lucas excels. Known for his concise, elegant code; artistic eye; and attention
to detail, he has a passion for the combination of art and science that comprises his craft.
Todd Schopp, Senior Programmer
Todd started working with Trilogy in 2008 as a senior programmer in charge of maintaining and enhancing the Network of Care eLearning. He soon
joined the team of programmers who were building a new version of our Learning Management System. Todd draws on more than 24 years of software
and Web-site development experience, ranging from system and database design to user interface development. He studied business administration
and information systems at San Diego State University and has since worked as lead developer and project manager for several companies and on
many projects. Prior to joining up with Trilogy, Todd worked as a lead developer and project manager for an online human resources management
system and also as a senior developer for an e-commerce pioneer in San Francisco that developed Web-based solutions and technologies. His expertise
combines a solid understanding of business and technology issues with a deep knowledge of software project management, systems integration, database
and Web development - all of which makes him an integral part of the Trilogy development team.
Alex Halpern, Content Manager
As a Content Manager, Alex's main focus at Trilogy is maintaining and collecting all non-data content that is displayed on Network of Care sites. In practical
terms, this means that he manages the Library, Links, Legislate, and Insurance sections, ensuring that the content is appropriate and extensive. He is also
responsible for researching this information when new sites are in development. Prior to joining Trilogy in 2005, Alex worked as a freelance writer and political
consultant, giving him the research and creative skills to ensure that the information disseminated by the Network of Care is accurate and effectual. Alex is an
Aquarius and enjoys long walks on the beach; romantic, candlelit dinners, and foosball.
Michael Gilbert, Content Manager
As a Content Manager with Trilogy since 2005, Michael's duties have evolved from basic data gathering and fact-checking to a more comprehensive role in managing
and planning the flow of data between clients and their Network of Care Service Directories. Michael studied History and Public Policy at the University of Oregon
and remains active in the Harm Reduction and Needle Exchange programs of the San Francisco Department of Public Health. Drawing from his experience in building
and maintaining community resource databases, he has assisted clients in strategizing their data-gathering and integration processes and guided them in the creation
of novel structures and interfaces for linking consumers to services. Michael's passion for outreach and community information systems has led him to conduct
Trilogy's trainings for the Listing Manager tool, where he trains local site administrators on the development and maintenance of robust informational databases.
Acting as a liaison between professional disciplines and technical information tools, Michael works each day to ensure that human services are made transparent
and accessible to the populations they serve.
JJ Holoubek, Consumer Relations Manager
JJ Holoubek provides answers and guidance to both consumers and clients who contact the Network of Care via the sites' feedback features. He is also involved in
content and data management across the entire Network of Care product line, primarily in the Service Directory and Links sections. JJ has produced numerous
voice-overs for the Network of Care's Live Demos, as well as the PowerPoint presentations featured in the "Free Online Consumer Training For People Working on
Their Recovery" section of the NOC's Mental/Behavioral Health sites. His previous stints in the media, print and music industries taught him two valuable lessons
he now employs at Trilogy: Get it right the first time, and patience and fortitude are omnipotent.
Alison MacDonald, Client Relations and Outreach Manager
A San Francisco Bay Area native, Alison joined the Trilogy team in 2008. She attended the University of Colorado and graduated with a Bachelor of Science degree
in Marketing. She was an active member in the CU Chapter of the American Marketing Association. Currently, Alison is the Client Relations and Outreach Manager at
Trilogy. She assists clients with all Network of Care requests; reports site traffic, and trains new clients on how to manage their site. She also oversees all
email and print marketing for the company. Alison enjoys her co-workers, and she loves that a big aspect of her job is developing and maintaining positive
relationships with her clients. She also takes pleasure in allowing her creative side to expand with each new marketing project.
Chris Raschke, Director of Veteran Services
Chris liaises with local, state and federal government entities as well as nonprofit organizations to increase the quality of the content on the Network of Care
for Service Members, Veterans & Their Families. A veteran of the United States Marine Corps, Chris participated in Operation Iraqi Freedom in 2003. He uses his
firsthand knowledge of what it's like to be a veteran to help him in his efforts. Chris also assists the National Sales Manager in working with potential clients
to bring the Network of Care to their area. He draws on his experience with theater and public speaking to provide informational demonstrations of the Network of Care.
Jacqueline Zimmer, National Sales Manager
With a degree in gerontology and a strong political and social-service background, Jacqueline manages sales relating to the Network of Care for Seniors & People
with Disabilities; Mental/Behavioral Health; Children & Families, and Healthy Communities. Jacqueline helps potential clients learn how the Network of Care supports
government agencies in their effort to help people create informed care plans for themselves, their families, and the people they care for. Since joining Trilogy
in 2007, she has helped double the number of states served by the Network of Care, and she is passionate about people being able to access credible information 24/7.
She also provides Trilogy with direction relating to appropriate content, which helps keep Trilogy's Network of Care sites in alignment with current public policy
and latest best practices. Prior to joining Trilogy, Jacqueline served for 13 years as the executive director and lobbyist for the Oregon Association of Area
Agencies on Aging and Disabilities. Jacqueline also served as a city councilor in Salem, Ore.
Paul Cumming, National Outreach Advocate
As National Outreach Advocate with Trilogy since 2005, Paul has traveled extensively across the country to visit Network of Care communities, promoting the
value of the sites and the advantages of knowledge to enhance shared decision-making between consumers, families and professional staff. Paul's speciality
is connecting people in systems of care who -- by using the Network of Care as a virtual hub -- can work together effortlessly, reducing the fragmentation
of services. His outreach extends from state and county administrative offices to family organizations such as NAMI and Mental Health America to consumer-run
businesses, such as clubhouses and wellness centers. Paul's degree in accounting from Bentley College enables him to be comfortable in administrative
discussions, and his lived experience allows him to share his story of recovery and give hope and realistic examples of how consumers can stay on the road
to recovery. Paul lives in Descanso, a small community in the mountains in eastern San Diego County.
Maya Ross, Executive Assistant
As Executive Assistant to both the President and CEO of Trilogy Integrated Resources, Maya provides administrative and organizational expertise throughout
our business operations. Maya relies on years of experience in this role, having served in an administrative capacity for a number of high-profile
enterprises and C-level executives. Maya has been with Trilogy since 2008 and has proven to be an invaluable member of the team, ensuring that business
operations are executed in a practiced, timely manner and that company leadership is always prepared and efficient. Maya was born and raised in Northern
California and has earned a degree in psychology.
Sandy Toepel, Office Manager
Sandy came to us with a background in executive assistantship, as well as the service industry. A 2009 graduate of San Francisco State University with a degree
in Communications and Public Speaking, Sandy serves as the Trilogy Office Manager, solving any problem that arises. Her office management duties range from
content management to vendor relations to keeping the desperately needed coffee supply in check. A Sonora native, Sandy has been living in the Bay Area since 2004.
In her free time, Sandy likes to spend as much time outdoors as she can, from hiking in the hills of the Bay Area to running the occasional marathon.